Your Frankston Gastroenterologist
At Direct Endoscopy Frankston, we’ve been leaders in digestive health for over 20 years, offering a comprehensive range of endoscopic and specialist treatments. Our Frankston facility is part of one of Australia’s largest networks of endoscopic services, ensuring that each patient receives the highest standard of care in the field.
Our Services
We specialise in a broad range of diagnostic and therapeutic services, including:
- Gastroscopy
- Colonoscopy
- Capsule Endoscopy
- Fructose, Lactose, and SIBO Breath Tests
- Liver Fibrosis Scan
- Iron Infusions
- Consultations
Location Details
Direct Endoscopy Bayside Day Procedure & Specialist Centre
Address: 141 Cranbourne Rd Frankston, VIC 3199
Tel: (03) 9781 5959
Monday to Friday: 9:00 AM – 4:00 PM
Getting Here
There is ample parking available on-site, with dedicated disabled parking bays available. Additionally, some surrounding streets have parking available, but it’s important to note that there may be time limits in place, so checking street signage is recommended for those options.
To reach our Frankston centre using public transport, you have several options:
By Bus: You can take bus routes 789, 790, or 791, which travel between Frankston Station and various stops in Langwarrin and Cranbourne. These routes will help you get within walking distance.
By Train: The Frankston train station is conveniently located about a 10-minute walk from the centre. This station is accessible via the Frankston line, making it a practical option if you are coming from other parts of Melbourne.
Why Choose Us?
- Advanced Technology: Our facilities are equipped with the latest in endoscopic technology, ensuring precise diagnoses and treatments.
- State-of-the-Art Facilities: fully accredited with ISO 9002 which is the gold standard for patient care, quality assurance and equipment sterilisation.
- No Waiting Times: Most procedures are scheduled within a week, accommodating patients promptly.
- Accessible Care: Offering services to both insured and non-insured patients, ensuring that high-quality health care is available to all.
- Patient Comfort: We prioritise your comfort and privacy with personalised care plans designed to make your visit as stress-free as possible. We are happy to see anyone, at any time and at short notice, and have access to the public hospital system with admitting rights to major public hospitals.
FAQs
What does a gastroenterologist specialise in?
A gastroenterologist specialises in treating diseases of the digestive system. They are qualified doctors who have completed additional training in this field, becoming members of the Royal Australasian College of Physicians. Their expertise includes performing endoscopic procedures and managing conditions like Irritable Bowel Syndrome, Chronic Diarrhoea, and various liver diseases.
What should I bring with me when I come for a scheduled office appointment?
Please bring the following items to your scheduled endoscopy appointment:
- A referral from your General Practitioner or family doctor. (Referral form download available on linked page.)
- Your insurance information
- All pertinent x-ray reports and test results from your primary care or referring physician
- A list of all medications that you are currently taking
- A list of any known drug allergies and the symptoms you may have from taking these medicines
Are my medical records kept private and confidential?
We treat your medical records with the highest level of privacy. Our staff adhere to strict confidentiality obligations to ensure that your information is protected. We typically do not disclose any information from your medical file without your explicit consent.
Do I need a referral to make an appointment?
Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays rebates for specialist services only if you have been referred.
Please follow this procedure:
Step 1. Call us on 9781 5959 to make an appointment
Step 2. Print Referral Form & take it to your Doctor
Step 3. Read the Appointments Page
Direct Endoscopy encourages General Practitioners to keep a copy of this form for patient referral purposes. Members of the public are also welcome to keep and print this form for your convenience if seeking a qualified doctor’s referral to our specialist gastroenterologists.
What role does my family doctor play in accessing specialist medical care?
Your family doctor is your primary guide for any health concerns, including the need for specialist care. They can evaluate your health issues and determine the necessity for specialised treatment. If specialist care is needed, they will recommend a suitable specialist and provide them with essential health information to ensure you receive the best possible care.
Do I need to pay a fee if I cancel my appointment?
Yes, if you cancel or fail to attend your appointment with less than two full business days’ notice, a cancellation fee will apply. To be eligible for a refund of your procedure, you must give at least two full business days’ notice.